Privacy Policy
Mbark Travel ("I," "me," "my") is an independent leisure travel advisory business based in Florida. I am hosted by FORA Travel, Inc. ("FORA"), my host agency. This policy explains what personal information I collect when you visit www.mbarktravel.com or work with me to plan a trip, how I use it, and the choices you have.
Information I collect
Information you give me. When you fill out my trip intake form, email me, call me, or message me, you may share your name, email address, phone number, home city, travel dates, destinations, budget, travel companions, and preferences. To book travel, I may also need names as they appear on passports or IDs, dates of birth, passport details, loyalty program numbers, and special needs such as dietary or accessibility requirements.
Payment information
I do not collect or store your payment card details on this website. Payments are made directly to travel suppliers or through FORA's secure systems.
Information collected automatically
When you visit my website, my website platform (Wix) and related tools may collect your IP address, browser and device type, pages viewed, and the website you came from, using cookies and similar technologies.
How I use your information
To respond to your inquiries and plan, book, and manage your travel
To communicate with you before, during, and after your trip
To meet legal, tax, and recordkeeping obligations
To improve my website and services
To send occasional updates or offers, only if you have agreed to receive them. You can unsubscribe at any time.
I do not sell your personal information.
Who I share it with
I share your information only as needed to do what you've asked:
FORA, my host agency, which processes bookings, payments, and commissions. The intake form is hosted by FORA and is subject to FORA's privacy policy as well as this one.
Travel suppliers, such as hotels, airlines, tour operators, cruise lines, and transfer companies, so they can confirm and deliver your reservations.
Service providers, such as Wix (website hosting) and email or scheduling tools, that help me run my business.
Authorities, where required by law or to protect rights and safety.
Suppliers and other third parties have their own privacy policies. I'm not responsible for how they handle your information.
How long I keep information
I keep your information as long as needed to provide my services and meet legal and tax requirements, generally [number] years after your trip, and then delete or anonymize it.
Cookies
My website uses cookies to make the site work and to understand how visitors use it. You can control or delete cookies in your browser settings. Blocking some cookies may affect how the site works.
Security
I take reasonable steps to protect your information, including using secure platforms and limiting access. No method of transmission or storage is completely secure, so I can't guarantee absolute security. Please avoid sending passport numbers or other sensitive details by regular email when you can use a secure method I provide.
Your choices and rights
You may ask me to tell you what personal information I hold about you, correct it, or delete it, and you may opt out of marketing messages at any time. Depending on where you live, you may have additional rights under state or other laws. To make a request, contact me using the details below. I may need to verify your identity first, and I may keep information I'm required to retain by law.
International travel
To book trips abroad, I may share your information with suppliers outside the United States, whose privacy laws may differ from those in the U.S.
Children
My website is not directed to children under 18 and I do not knowingly collect their information. Information about minor travelers is collected from their parents or guardians only to arrange travel.
Links to other sites
My website may link to other sites, including FORA and supplier sites. I'm not responsible for their content or privacy practices.
Changes to this policy
I may update this policy from time to time. The effective date at the top shows when it was last changed.
Contact me
Mbark Travel Email: info@mbarktravel.com
Phone: +1 334 782 6802
Florida Seller of Travel Registration No. ST43973